PARKING FACILITIES

Bellevue Parking Lot: northwest side of Broad & Locust Streets
Doubletree Hotel: southwest corner of Broad & Locust Streets
Park & Lock: on Spruce between 15th and 16th Streets on north side
Central Parking System:
1327 Locust Street (at Juniper)
15th and Sansom Streets
219 S. Broad Street
1616 Chancellor Street
1816 Sansom Street
Five Star: 1500 Spruce Street, Academy House garage
Parkway Corporation: 1309 Locust Street

Expect to spend between $15 − $40 for parking

ARRIVING AND DEPARTING VIA RIDESHARE

When arriving at your show, ask your driver to follow the in-app navigation directions directly to your venue.

Getting home from your show is now easier than ever with our new rideshare pickup zone in front of the Miller Theater. The rideshare zone is the same for all our venues: Miller Theater, Kimmel Center, or Academy of Music.

PUBLIC TRANSIT

Broad Street Line: Take Broad Street subway and exit at the Walnut/Locust stop. Market-Frankford Line or Trolley riders should make a free transfer to the Broad Street Line at the 15th & Market stop.
PATCO High Speed Line from New Jersey: Exit at the 15/16th and Locust Street stop.
SEPTA Regional Rail: Exit at Suburban Station. Walk four blocks south on 15th to Locust Street and one block east to Broad Street.

SEATING

The Academy of Music has wheelchair and power-chair or scooter accessible locations where patrons can remain in their wheelchairs or transfer to theater seats. Patrons who cannot or do not wish to transfer from their seat to a theater seat should request wheelchair-accessible seating locations when ordering tickets. Wheelchair-accessible seats may be purchased online or by calling 215.893.1999 or emailing [email protected] for location and availability. A limited number of seating locations near the stage have been reserved for the exclusive use of patrons with low vision or blindness. Please call 215.893.1999 or email [email protected] for location and availability.

PERSONAL CARE ATTENDANTS (PCA)

For any guest with disabilities who requires a paid Personal Care Attendant (PCA), we will provide a PCA-Pass at no cost with paid admission. Any guest with disabilities who requires a PCA and wishes to purchase advance tickets should contact 215.893.1999 or [email protected] to request a PCA-Pass with the ticket.

ASSISTIVE LISTENING DEVICES

Assistive listening devices are available for the Academy of Music on a first come, first served basis. Please inquire with House Management upon your arrival.

SENSORY-FRIENDLY PERFORMANCES

Sensory-friendly performances are designed to create a welcoming environment for families with children who are on the autism spectrum or may have sensory sensitivities. They are also for anyone who may benefit from being in a more relaxed environment.

For more information on Philadelphia Ballet’s sensory-friendly performances, click here.

SERVICE ANIMALS

Trained Service Animals are welcome in the Academy of Music and Perelman Theater. Typically, the space under each seat will accommodate a service animal during a performance. Please call 215.893.1999 or email [email protected] for further information regarding service animals in our venues.

RESTROOMS

Wheelchair-accessible restrooms are available on all levels of the Kimmel Center, accessible to guests of Perelman Theater, as well as all ancillary spaces. Wheelchair-accessible restrooms are available on the Canteen level of the Academy of Music. An elevator is available to access the Canteen level.

ENTRANCES

The Kimmel Center is wheelchair-accessible from both its east (Broad Street) and north (Spruce Street) entrances. Entrances are at sidewalk level (no steps). Ramps and/or level floors enter every level of Perelman Theater. A curb cut on the corner of Broad Street and Spruce Street allows for access from the sidewalk.

The Academy of Music has a wheelchair-accessible entrance on the south side of the building, which allows for direct entry to the main lobby. A curb cut at the corner of Broad Street and Locust Street allows for access to the sidewalk leading to the accessible ramp on the south side of the building.

ACCESS Program

Use code PBACCESS for up to four (4) $2 tickets to select Philadelphia Ballet performances throughout the season. Tickets can be purchased by calling the Box Office at (215) 893-1999 or online using the promo code. All tickets must be picked up at the Box Office of the Academy of Music with a valid photo ID and valid Art-Reach ACCESS Card or Pennsylvania State ACCESS/EBT Card.

A limited number of tickets for eligible performances are made available through two releases: one in the summer, and another 6 weeks before each production’s opening night. If the promo code does not show availability for a specific performance, it likely means that the Art-Reach ACCESS ticket limit has been reached for that show.

How do I get an Art-Reach ACCESS Card?

Any person who identifies as having a disability already qualifies for an Art-Reach ACCESS Card. Go to art-reach.org/access to purchase.

PA ACCESS Cards

PA ACCESS cards are given by the state of Pennsylvania to residents who monitor their government-issued cash, food, or medical benefits with an EBT card. They can be shown with a valid form of ID to receive the ACCESS discount. There is no need to register for an Art-Reach ACCESS Card unless you want to visit participating sites that are outside of your state.

WHAT DO I WEAR TO THE BALLET?

There is no specific dress code for ballet performances. Some patrons prefer to dress in business attire, while others prefer casual clothing. Formal attire is not generally worn. We would like all of our patrons to feel comfortable and enjoy the performance.

CAN I BRING MY CHILD?

All persons entering the theater, including babies in arms, must have a ticket. Children under four years of age are not admitted to either theater for regular performances. Children under three are not permitted for George Balanchine’s The Nutcracker®.

WHEN DO YOU RECOMMEND WE ARRIVE TO ENSURE WE GET TO OUR SEATS ON TIME?

Generally, doors open 45 minutes prior to each performance. We recommend guests arrive 30-45 minutes prior to the event to find parking, navigate possible security screening processes, purchase refreshments, and find your seats.

HOW DO I ACCESS MY DIGITAL TICKETS?

Digital ticketing is a convenient, secure, contactless service that delivers your tickets to your mobile device. This keeps your tickets secure and allows for easy retrieval and entry to the venue. Digital tickets provide you with an easy way to share your tickets with friends and family.

Access your tickets by following the steps below:

1. Visit your Ensemble Arts Philly Digital Ticket Wallet from your mobile device.
2. Log into your Ensemble Arts Philly account. Use the same login and password that you used when you purchased your tickets. If you don’t have or remember your password, select Forgot Password or Request an Access Code to log in securely.
3. In your wallet, tap an event to view and manage your ticket(s). Please note that QR codes for each ticket will only be displayed on the day of the performance.

MORE INFORMATION

For more information, please contact us at [email protected].