Group Sales

We are pleased to offer discounted tickets for any group of 10 or more individuals!

For the 2023/2024 season we are offering the following rates and discounts for booking either your organization, business, school, or family and friends’ visitation to one of our performances. In an effort to make our performances more accessible, and to streamline your order, we are also offering school groups a flat rate per ticket for both students and teachers. Please simply use the Group Sale Request Form.

All group sales receive a $13 flat fee per sale.

All performances are at the Academy of Music
240 S Broad Street, Philadelphia, PA 19102

PAYMENT

For both parties, we prefer group sales be paid in full at the time of your booking, by a debit or credit card transaction, as seating is limited and in demand.

If you are with an organization, business, or school group, we will send you an invoice through email for you to sign, and to return, along with making payment to us. If your selected performance is less than four weeks away then payment in full is due at the time of booking. For group sales booked at least two months in advance, we will hold your seats under the following conditions: 

• A deposit of at least 50% is due within two weeks of making a reservation.
• Final payment is due four weeks prior to the performance date.
• Failure to make your final payment by the due date will result in the release of your seats and complete forfeiture of your deposit.
  

CANCELLATION

• Groups that cancel their order before final payment is due, may transfer their deposit to another show within the 2023/2024 season. 
• Groups that cancel their order less than four weeks before the start of the show will forfeit their deposit.

TERMS & CONDITIONS

• All ticket sales are FINAL within one month of your performance date and time, with exception to any changes in policy that may occur, regarding proof of vaccination or mask requirements.
• Tickets will be issued through the U.S. Mail once paid in full. 
• In the event of inclement weather, exchanges and refunds cannot be issued unless the performance is canceled by the Philadelphia Ballet.

FAQ

Are tickets purchased through the Philadelphia Ballet or Ensemble Arts Philly Audience Services?
The Philadelphia Ballet staff works with the Ensemble Arts Philly Audience Services Box Office in order to book your tickets. Your communications are with the Philadelphia Ballet staff, but your tickets will be ultimately finalized and submitted by us to Ensemble Arts Philly Audience Services, who will send receipts, invoices, tickets, and confirmations directly to you.

Is there a limit to how large a group can attend?
No. We just advise that you plan further ahead in order to increase ticketing availability, especially the larger the group size.

How do we go about purchasing group tickets or where do we start?
Please use our form at the bottom of this page to submit your request. This will get the process started by providing all the essential information we will need. Once we receive this information, please give us up to 48 hours to reply via email, and to start working on your order, before reaching out to you.

How do we select specific seating?
We will always discuss with you any seating options that are available before booking your seats. Seating availability for your chosen performance, along with your group needs, will determine the outcome of booking your tickets.

How do we receive our tickets and/or receipt?
You will get a receipt sent by email at the time of each transaction. Your tickets will be sent by U.S. Mail, as distribution for larger ticketing sales will work more smoothly for you and all venue staff, the day of your performance.

Have further questions? Please fill out the Group Sales Request Form. We will be in touch shortly!

GROUP SALE REQUEST FORM

Please fill out the following form, to help streamline the process for both of us, and to aid in expediting your request! 

All performances are at the Academy of Music
240 S Broad Street, Philadelphia, PA 19102